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Liam

Liam

Family Engagement & Enrollment Coordinator
Target: Family Engagement & Enrollment Coordinator
liam.patel@showcase.ufs360.com+1 604 555 4808208 Showcase Avenue, Vancouver, BC, V5T 1R6, CAWebsiteLinkedIn

Professional summary

Family experience professional helping parents navigate tours, enrollment, transitions, communication, and ongoing centre relationships. Core strengths include enrollment, family communication, tours, CRM, service recovery, community partnerships.

Career objective

To contribute as a Family Engagement & Enrollment Coordinator in a high-quality early-learning organization that values children, families, reflective practice, and strong team culture.

Experience

Family Engagement & Enrollment CoordinatorOct 2022 – Present
LumiNest Early Learning Centre · Vancouver

Coordinates tours, waitlist and enrollment workflows, family onboarding, service recovery and ongoing parent communication across the centre.

Enrollment & Family Services CoordinatorOct 2018 – Oct 2022
West Coast Early Learning Collective · Vancouver

Built strong foundations in child development, responsive relationships, curriculum planning, documentation, safe routines, family communication and collaborative team practice.

Education

Business Administration and Customer ExperienceSep 2006 – May 2010
Langara College · Vancouver, BC

Completed applied studies in child development, curriculum, health and safety, observation, inclusive practice, family partnerships and professional ethics.

Reflective Practice in Early LearningFeb 2026 – Present
BC Early Childhood Educators Continuing Learning · Vancouver

Ongoing professional learning focused on reflective practice, child wellbeing, inclusive environments and stronger family partnerships.

Skills

Communication · Expert · 9 yrLeadership & Collaboration · Advanced · 7 yrProblem Solving · Expert · 8 yrEnrollment & Family Service · Expert · 6 yrCustomer Experience · Advanced · 5 yrCRM & Follow-up · Advanced · 5 yr

Certifications & credentials

BC Early Childhood Educator CertificateIssued Oct 2024 · Expires Oct 2029
British Columbia ECE Registry
View credential

Projects

Family Tour-to-Enrollment Journey RedesignOct 2024 – Oct 2025
Program Lead

Led a practical centre initiative aligned with enrollment, family communication, tours, CRM, service recovery, community partnerships, combining team collaboration, family feedback, implementation planning and measurable quality improvements.

enrollment, family communication, tours, CRM, service recovery, community partnerships
View project
Family Communication & Learning Documentation InitiativeMar 2026 – Present
Contributor

Improves the consistency and usefulness of family updates, learning stories, observations and educator documentation.

Collaboration, planning, documentation, continuous improvement
View project

Languages

English · Full professional proficiencyFrench · Intermediate

Achievements

Strengthened program consistency and family experienceFeb 2026
Reduced turnaround time by 23%

Introduced shared routines, documentation practices and feedback loops that improved team consistency and family communication.

Awards

Outstanding Contribution to Children & FamiliesOct 2025
BC Early Learning Community Awards

Recognition for thoughtful professional practice, collaboration, family partnership and contribution to high-quality early learning.

Volunteer experience

Community VolunteerOct 2023 – Present
Neighbourhood Family Resource Network · Vancouver, BC

Supports family events, community outreach, resource drives and inclusive neighbourhood programming.

Training

Reflective Curriculum & Family PartnershipsApr 2026
BC Early Learning Professional Institute

Professional learning in responsive relationships, reflective curriculum, communication, inclusion and team collaboration.

Professional memberships

Early Childhood Educators of British ColumbiaOct 2022 – Present
Member

Active professional membership supporting continuing education, peer learning and sector best practices.

Publications

Small Changes That Strengthen Everyday Early LearningAug 2025
BC Early Learning & Community Review

A reflective practice article on environments, relationships, observation, family communication and sustainable quality improvement.

Open publication

Presentations

Turning Reflective Practice into Better Everyday ExperiencesDec 2025
BC Early Learning Exchange

A practitioner-focused session on translating observation, team reflection and family feedback into stronger daily practice.

Open presentation

Portfolio

Early Learning Practice Case Study
Case Study

Case study documenting a centre improvement from initial observation through team planning, family communication, implementation and reflective review.

Open portfolio item

Additional information

Availability
Available with two weeks notice
Travel
Available for occasional business travel
Relocation
Open to relocation for the right opportunity

Community Highlights

Additional contributions and activities
Peer Mentorship
Community contribution

Provides peer mentorship, resource sharing and practical support within early-learning and professional communities.

Open link

References

Avery Thompson
Program Director · West Coast Early Learning Collective · Former manager
reference8@showcase.ufs360.com
+1 604 555 3008

Reference contact is sample data and is not displayed publicly by default.